Abstract

Successful agile teams require frequent and dependable sharing of knowledge among teammates and between teams. This is usually easier said than done. Our age is characterized by a conflict between ever more specialized work and a growing need for collaboration. This calls for novel ways for creating, sharing and preserving knowledge in organizations and teams.

In this one day workshop participants will:

• Learn why we are experiencing challenges with sharing and creating knowledge
• Learn and exercise frameworks and practices for Agile Knowledge Management
• Create a personal or team knowledge management action plan  

Target Audience

Experienced leaders, interested in improving knowledge creation and sharing in and among teams, for example:
Group Managers, Program Managers, Product Managers, Agile Coaches

Workshop Outline

• The knowledge problem: Why are the knowledge challenges growing?
• Complex Adaptive Systems: Understanding the knowledge domain we live in
• The Knowledge Creating Organization: The knowledge practices that the West neglects
• Leadership patterns for knowledge generation and sharing
• Team practices for amplifying knowledge creation and sharing
  • Experiment Canvas
  • POPCORN Flow
  • Pairing patterns

Examples for common challenges that the workshop can help with:

• How to reduce knowledge silos kept with specific individuals?
• Reducing knowledge loss in and across teams
• Increasing teams’ agility through knowledge redundancy
• Improving teams’ ability to learn new domains & technologies 

Learning Outcomes

• The paradigm shift in knowledge creation
• The paradigm shift towards acting in complex adaptive systems
• Practices to enhance knowledge creation and sharing 

References:

• The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation / Ikujiro Nonaka, Hirotaka Takeuchi, 1995
  https://www.amazon.com/Knowledge-Creating-Company-Japanese-Companies-Innovation/dp/0195092694 
• The Wise Company: How Companies Create Continuous Innovation / Ikujiro Nonaka, Hirotaka Takeuchi, 2019
  https://www.amazon.com/Wise-Company-Companies-Continuous-Innovation/dp/0190497009 
• Cynefin – Weaving Sense-Making into the Fabric of Our World / Dave Snowden, Zhen Goh, et al., 2020
  https://www.amazon.com/Cynefin-Weaving-Sense-Making-Fabric-World-ebook/dp/B08LZKDCYM/ 
• Promiscuous Pairing and Beginner’s Mind: Embrace Inexperience, Arlo Belshee, 2005 http://csis.pace.edu/~grossman/dcs/XR4-PromiscuousPairing.pdf 
• PopCorn Flow https://agilesensei.com/popcornflow/ 

This is a general syllabus and in case of an in-house training, it is possible to make the necessary adjustments to make it more appropriate for your organization’s specific needs.